Delivery Information

UK Orders

Our goal is to ship all web orders placed by 3.30pm the same day.
For orders within the mainland UK, standard delivery is by First Class Post.
If the order is valued at over £50 the order is usually shipped by recorded mail and a signature will be required.

First Class Post is not a guaranteed next day delivery service. If you require your order urgently, you can select Royal Mail Special Delivery. This service will deliver before 1.00pm the next working day. This applies to the UK mainland only, non-mainland destinations may take longer. Please check with the Royal Mail for delivery times in your location. Items shipped by Special Delivery on a Friday will be delivered on Monday (next working day). If you require a Saturday delivery, please contact us directly for details and charges. Order placed after 3.30pm will be shipped the following day.

We also offer a 3-day courier service, which is a preferred option for heavy items.

Non-UK Orders

Orders placed before 3.30pm UK time, will be shipped the same day. Standard delivery is Airmail by the Small Packet Service. Orders valued at over £50 are usually shipped by International Signed-For Delivery and a signature will be required.

For heavy items, it may be less expensive to ship by courier. Please contact us for details.

Delivery Charges

We try to keep our delivery cost as low as possible. Charges are based upon the weight of the goods ordered. Low cost, heavy items therefore cost more to ship than lightweight more expensive items. You can check your delivery costs before paying, by going to the web shop check-out process. Don’t forget to enter your country into the drop down box.

Non-Delivery

Other than Royal Mail Special Delivery, goods are not guaranteed for next-day delivery. Please allow up to 10 days for the goods to arrive. Non-UK destinations can take longer. All claims for non-delivery are investigated thoroughly within the limits set by the Royal Mail or the respective courier service.