Warranty Information
Safe Sensor Cleaning – Warranty Information
We choose our products carefully and offer a full money back guarantee if you are not satisfied.
Photographic Solutions have been cleaning camera sensors since 1998 and have considerable experience in cleaning film emulsions before that. Film is much more delicate and easy to damage than a camera sensor. Photographic Solutions Inc. provide a unique warranty that underwrites their confidence in their products and is your assurance that the products are safe to use, provided the instructions are followed.
Photographic Solutions Cleaning products are approved by major manufacturers including Kodak, Fuji, Leica, Leaf and Phase One.
Photographic Solutions Inc. SafeClean Guarantee
Photographic Solutions, Inc., is dedicated to providing our customers with the highest quality products for the photographic and electronic imaging industries.
All of our fine products offer an unconditional money back guarantee.
CCD Sensor Guarantee :
Photographic Solutions, Inc. guarantees that its Sensor Swab, BrushOff and Eclipse products will cause no damage to the CCD or CMOS sensor when used in accordance with the instructions provided by the camera manufacturer and/or Photographic Solutions, Inc. (PS) If it is determined that these products caused physical damage to the sensor, PS will reimburse the camera owner for the full cost of repairs upon presentation to PS of proof of purchase, camera manufacturer's repair invoice and the damaged sensor. This warranty applies to all cameras and in any country.
Use of non-approved methods, procedures or products will void this warranty.
In addition we provide full telephone support. You can call anytime to discuss your cleaning issues.
If you have not cleaned your sensor before, we recommend you read our beginners tutorial here.